FASCore® is a leading provider of
recordkeeping and administrative services for
the defined contribution & deferred
compensation market. We specialize in providing
private label record keeping services to
financial institutions that demand
state-of-the-art systems, flexibility and
expertise for their defined contribution plans.
The open architecture of our real-time
proprietary system gives us the flexibility to
offer the same extensive array of cost
competitive services to very small plans as well
as plans with 100,000 or more participants.
FASCore, a wholly owned subsidiary of
Great-West Life & Annuity Insurance Company,
is the recordkeeping arm of Great-West. With a
century-long track record, Great-West ranks as
one of the oldest and largest financial
institutions in North America. For more than 40
years, FASCore has provided retirement plan
recordkeeping services across multiple industry
segments; 401(k), 403(b), 457 and non-qualified
plans of all sizes—from micro to jumbo. FASCore
has grown in recent years by partnering with
banks, insurance companies, brokerage firms,
mutual fund companies, and other financial
institutions to offer private-label
recordkeeping services to their plan
clients.
Eight institutional partners representing some of the most well-known financial services brands
Fourth largest recordkeeper in the country based on participant accounts as of September 30, 2012, Pensions & Investments, March 2013
Serving more than 27,000 retirement plans nationally as of March 31, 2013
4.8 million participant accounts and $192 billion in assets as of March 31, 2013
Broad market expertise - 401(a), 403(b), 457 Qualified and Non-Qualified Plans, money purchase and profit sharing
Depth of
Experience
As one of the
nations largest recordkeepers we have
established one of the most diverse and
expansive blocks of defined contribution (DC)
recordkeeping business in the industry. We
believe a retirement services recordkeeper
measures its expertise not only by asset size of
plan, but by degree of difficulty and complexity
in the plans that they provide service. In
addition to looking at assets by plan, we
believe the real metal of a recordkeeper is
measured by the depth of expertise in plan size
and plan type.
Plan Type Experience (as of March 31, 2013)
Code
Number of
Plans
Total Participant Accounts
Assets (in millions)
401k
20,983
2,274,947
102,150.1
403b
3,346
539,940
16,944.2
457
1,087
1,278,591
56,494.3
401(a)
952
483,528
12,815.7
Other
1,534
184,411
3,863.96
Total
27,902
4,761,417
192,268.2
Quality
Assurance FASCore recognizes that
our clients are our most important asset and
that we must continuously strive to provide the
high quality, efficient service that our clients
demand and deserve. Our clients drive our
management principles: cost effective
administration of their retirement plans and
high quality service and administration. We have
incorporated an extensive quality control
program to help us achieve these principles. The
purpose of the program is to provide a long-term
structure to ensure we consistently meet the
service levels as defined by our clients. Key
components of the program include time standards
and accuracy measurements.
All transactions are
logged immediately upon receipt. An online
production system maintains and measures time
standards for each step of the process for each
transaction. Supervisors have online access to
the production system for monitoring all
transactions to ensure they are completed within
the appropriate time standards. In addition,
supervisors can produce daily summary reports
reflecting all pending and completed
work.
Secondly, transactions are monitored for compliance with FASCore's compliance policies and procedures which conform to applicable rules and regulations; random transactions are quality checked by a senior staff member through periodic audits including for example internal audits. FASCore also periodically has external audits and an annual Level 2 SSAE16 performed by independent auditors.
Access to the website and the voice response system may be limited or unavailable during periods of peak demand, market volatility, systems upgrades/maintenance or other reasons.