Managing
the ongoing changes in participant information
ranks as one of the key challenges of plan
administration. Each employee is unique,
and employee information changes constantly.
Your ability to access, enter and update
information as it evolves allows you to
provide your participants with the highest
possible level of service, while improving
the overall efficiency and accuracy of your
administrative processes.
The PSC helps you keep participant information
current through the intuitive organization
of such details as enrollment status, eligibility,
marital status and employee identification.
You can make changes online, and those changes
trigger the corresponding updates to the
recordkeeping system. And because you can
update participant information throughout
the year, you simplify your year-end tax
and compliance reporting.
The full range of information you can access
and manage on the PSC for each employee
includes:
Name, address, date of birth
and dates of employment
Complete transaction histories,
including contributions, transfers and
withdrawals
Access to the website and the voice response system may be limited or unavailable during periods of peak demand, market volatility, systems upgrades/maintenance or other reasons.